How Flip Dental vouchers work

Buy. Book. Smile.

Flip Dental makes it easy to look after your oral health. With one simple prepaid voucher, you get everything you need for a healthy smile. No ongoing fees, no insurance required and no surprises at the counter. 

It’s a straightforward way to access quality care at HCF Dental Centres, perfect if you don’t have dental extras and just want to take charge and book your check-up with complete confidence.

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HCF Dental Centre dentist and patient

Using Flip Dental Vouchers

1

Buy your Flip Dental voucher online

  • Buy your voucher online: Pay just $249 for a comprehensive dental check-up, professional scale and clean, fluoride treatment and two bitewing x-rays. 
  • Fixed, upfront pricing: One simple payment - no hidden fees, no ongoing costs, no surprises. Know exactly what you’re getting before you book.
  • Save* on quality dental care: Access high-quality care for much less than the average national cost of the same services.
3

Scan your QR code at your appointment

  • Easy digital redemption: Your voucher lives in the Flip app. For the smoothest experience, we recommend using the Flip app. On the day, simply scan the QR code at reception.
  • Instant, paperless check-in: The HCF team will show a QR code to redeem your voucher - no paperwork, no awkward payment moments, and no surprise charges for included services.
    You can also screenshot your voucher prior to your appointment to show during your visit.
2

Book your appointment within 12 months

  • Choose a HCF Dental Centre: Pick from 16 convenient locations across NSW, VIC, QLD and ACT.
  • Book your check-up by phone: Call your preferred centre, mention you’re booking a Flip Dental appointment, and lock in your spot.
    Let them know of your voucher reference number which can be found at the voucher screen on the app.
  • Use your voucher within 12 months: Use your voucher any time within 12 months of purchase. Appointments can fill up fast (especially at popular locations), so book early to secure the time that suits you best.
1

Buy your Flip Dental voucher online

  • Buy your voucher online: Pay just $249 for a comprehensive dental check-up, professional scale and clean, fluoride treatment and two bitewing x-rays. 
  • Fixed, upfront pricing: One simple payment - no hidden fees, no ongoing costs, no surprises. Know exactly what you’re getting before you book.
  • Save* on quality dental care: Access high-quality care for much less than the average national cost of the same services.
2

Book your appointment within 12 months

  • Choose a HCF Dental Centre: Pick from 16 convenient locations across NSW, VIC, QLD and ACT.
  • Book your check-up by phone: Call your preferred centre, mention you’re booking a Flip Dental appointment, and lock in your spot.
    Let them know of your voucher reference number which can be found at the voucher screen on the app.
  • Use your voucher within 12 months: Use your voucher any time within 12 months of purchase. Appointments can fill up fast (especially at popular locations), so book early to secure the time that suits you best.
3

Scan your QR code at your appointment

  • Easy digital redemption: Your voucher lives in the Flip app. For the smoothest experience, we recommend using the Flip app. On the day, simply scan the QR code at reception.
  • Instant, paperless check-in: The HCF team will show a QR code to redeem your voucher - no paperwork, no awkward payment moments, and no surprise charges for included services.
    You can also screenshot your voucher prior to your appointment to show during your visit.

What to expect at your visit

Relax, you’re in good hands

The HCF Dental team is known for gentle, judgement-free care, making it perfect if you’re feeling nervous or it’s been a while since your last check-up.

Your Total Check-up

  • You’ll get a comprehensive dental check-up with all the services included in your pre-paid dental voucher
  • Your dentist will explain everything clearly and answer any questions, so you always know what’s happening.
  • If you need any extra treatment (like teeth whitening or fillings), you’ll get an upfront quote and you can decide what happens from there.
Service
Included?
Comprehensive check-up
Scale and clean
Fluoride treatment
Two bitewing x-rays
Fillings, extractions, teeth whitening etc.
(quoted separately)

Smile with confidence

  • Enjoy peace of mind that your oral care is sorted and get the satisfaction of crossing ‘dentist’ off your to-do list.
  • Smile even wider knowing you’ve saved $65* compared to the national average for the same services.

Why Australians love Flip Dental vouchers

Upfront pricing

Know exactly what you’ll pay for with a set list of services before you book.

Pay less for dental

Save 20%* compared to the national average cost of the same services.

No insurance needed

Perfect if you don’t have dental extras or want to avoid ongoing costs.

High-quality care

All appointments at HCF Dental Centres, meeting rigorous quality standards.

Gentle, judgement-free experience

Friendly teams who understand it’s normal to feel nervous.

Backed by HCF

Supported by Australia’s largest not-for-profit health fund, so you know you’re in good hands.

* SOURCE: Australian Dental Association Dental Fees Survey 2024

Frequently Asked Questions

What is Flip Dental?

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Flip Dental products (like Total Check-up) are one-off prepaid vouchers that provide adults (18 years and older) with access to dental services at an HCF Dental Centre. For Total Check-up, services include a comprehensive dental check-up, scale & clean, fluoride application, and two intraoral (bitewing) x-rays, if required, at any HCF Dental Centre across Australia.

How does Flip Dental work?

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1. Purchase a Flip Dental voucher.

2. Receive your digital voucher.

3. Book an appointment at any HCF Dental Centre.

4. Present your voucher at your appointment - no extra payments are required for the covered services.

How do I book an appointment?

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Find your nearest HCF Dental Centre here. Call your preferred dental centre location to make a booking, mention you are booking for a Flip Dental appointment and provide your voucher reference number.

When should I book my Flip Dental appointment?

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We recommend booking your appointment as soon as possible. Wait times can normally be up to 4-8 weeks, depending on the dental centre location (some centres are busier than others).

How much does Flip Dental cost?

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Flip Dental Total Check-up is available for a one-time purchase of $249.

Can I pay monthly instead of a one-time purchase?

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No, Flip Dental is a prepaid service that helps you plan ahead with no unexpected costs.

Does Flip Dental offer rebates like Private Health Insurance (PHI)?

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No, Flip Dental provides direct access to dental services through a prepaid voucher rather than an insurance claim or rebate.

Are Flip Dental products the same as Health Insurance or Extras?

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No, Flip Dental provides access to pre-set dental services and only those specific services. 

Who is eligible for Flip Dental products?

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Anyone who lives in Australia, is over the age of 18 and who does not hold HCF Private Health Insurance Extras Cover or Private Health Insurance cover for preventative dental services with another health insurance provider.

What services are included?

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Flip Dental Total Check-up includes a comprehensive dental check-up, scale & clean, fluoride application, and two intraoral (bitewing) x-rays, if required, at any HCF Dental Centre nationwide.

Can I use Flip Dental at any dentist?

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No, Flip Dental vouchers are only redeemable at HCF Dental Centres. You can find your nearest HCF Dental Centre here.

Do I have to pay anything when I visit the dentist?

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No, you won’t be charged for the prepaid and covered services when you present your Flip Dental voucher. If additional treatments are needed, your dentist will provide a quote and only proceed if you approve.

Where can I use Flip Dental?

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Flip Dental is available at all HCF Dental Centres across Australia. You can find your nearest HCF Dental Centre here.

Can I get a refund if I don’t use my voucher?

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No, Flip Dental is a prepaid product and does not offer refunds for unused vouchers.

How long are Flip Dental vouchers valid for?

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Flip Dental vouchers are valid for a period of 12 months from the date of purchase and must be redeemed within that time.

What if I need further treatments outside the Flip Dental inclusions?

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If an HCF Dentist recommends further treatments outside of those available through Flip Dental, you are free to decide where and when you get those treatments. If you choose to do so within an HCF Dental Centre, you will be treated as an individual patient under standard HCF Dental Centre terms.

What Flip Dental products do you offer?

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At the moment, only Flip Dental Total Check-up is available for purchase. Keep an eye out for new products in the future.

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