Introducing Flip Group Active

Nov 9
6
 min read
Last updated: 
November 9, 2023
A group of runners competing in a marathon on a dirt path, with a clear sky at what appears to be either dawn or dusk given the soft lighting. They are wearing various running bibs and athletic gear, suggesting a competitive event.

Important note: The statements made in this paragraph about the cover provided by Flip insurance for accidental injuries and the amount of benefits payable relate to the Flip Active product dated 31 May 2023. That product was withdrawn and replaced with the new Flip Active product on 27 June 2023, which has a different scope of cover for accidental injuries. These statements do not describe the scope of cover under that new product. Please refer to the current Product Disclosure Statement for details of that cover.

Want to take better care of your customers and boost your business at the same time? Sign them up to Australia’s first on-demand group accidental injury cover. 

What is Flip Group Active?

Flip Group Active is group personal accident insurance for event organisers, sports organisations and sports and recreation providers. It provides cover for your customers for eligible accidental injuries that happen while they’re at your location or event.

Here are just some of the ways Flip Group Active is different to other group accident insurance:

Simple cash payouts

Straightforward benefit structure compared with nasty excesses and complex lump sum payouts and reimbursements.

100% digital

If your customers get injured, they can complete a claim through the Flip app with no forms and no need for you to be involved.

Instant cover

There are no waiting periods, so your customers are automatically covered while they’re at your location or event.

Seven reasons why businesses love Flip Group Active

  1. Cost-effective: Just $2-$6 per person per day, depending on number of customers and risk
  2. Protection: Customers get up to $50,000 cash payouts on approved claims
  3. Value-add: A significant bonus for customers at a highly affordable price
  4. Growth: Increases participation by offering peace of mind against injuries
  5. Reputation: Builds your brand reputation as leaders in athlete wellbeing
  6. Simple: Easy to understand, set up, explain and integrate with your offer
  7. Streamlined: All claims handled via the Flip app with nothing for you to do

Flip Group Active in action

We’ve built and refined Flip Group Active with our foundational partners for over a year. Read on to hear how it’s working in these leading sports organisations.

Flip Group Active x Spartan Race/Tough Mudder Australia

CHRIS HEVERIN photo
CHRIS HEVERIN
ex-Managing Director at Initiative events
Spartan Race Australia, NZ & Fiji | Tough Mudder Australia

Why did you partner with Flip?

The risk of injury is absolutely there at our racing events. We make the courses as safe as possible and have full medical on-site, but once athletes leave, they may need follow-up treatment and can end up out of pocket. We've always had personal accident insurance as part of our deal and work hard to ensure our racers get the most benefits possible.

We swapped to Flip because it’s a good service for us, and it’s great for our customers. Having a strategic partnership gives cross-promotion opportunities, and the Flip systems are just so simple. With other insurers, it's been a very difficult process for people to claim, which has been laborious for our team. With Flip, it’s all done through the app and we don’t need to get involved.

How have you integrated Flip Group Active at your events?

We’ve had five events this year and we’ve included the Flip fee as part of the registration. It's become a key part of our athlete wellbeing strategy and offering a safe and enjoyable experience.

We promote Flip as part of the deal before, during and after the event. We get athletes to sign up for the app so if anything happens, they can easily claim. It’s a point of difference for us because a lot of events don’t operate with proper accident insurance. Our athletes appreciate that we’ve put this in place to better care for them. They respect that our business is supported by strong companies with excellent service.

Would you recommend Flip Group Active to other sporting organisations?

Absolutely. I would 100% encourage everybody to get involved. People doing your sport will inevitably get injured, and this helps protect them. The cost is negligible, and it's such a great benefit for the athletes.

MAT
Spartan Race Participant
Spartan Race included Flip’s injury cover as part of the entry fee. When I hurt my ankle during the race, I was stoked because I had cover without having to think about it. I was surprised how smooth and fast it all was. Submitting a claim was straightforward, and I got $200 cash within a day or two. It helped cover everyday expenses while I got back on my feet.

Flip Group Active x The Rumble

DONNY FRASER photo
DONNY FRASER
Head of Partnerships, Pacific Action Sports | Event Manager, The Rumble

Why did you partner with Flip?

In skateboarding and action sports in general, there isn’t a huge focus on athlete wellbeing. More people are doing it professionally and there’s a lot of risk and downtime with injury. 

I saw Flip’s injury insurance in an advertisement and contacted the Flip team because I wanted to change the way we approach athlete welfare. Working with Flip was about covering people at events rather than leaving them stranded with a waiver form. The team at Flip has the same mentality around wellbeing, so we have a synergy and our partnership has been hugely productive and positive.

How has Flip Group Active helped your customers and your business?

Injuries are a part of skateboarding, and they want to push hard at competitions and extend themselves. When they do get injured, they might fall six feet onto concrete. So, while it's rare, it can be pretty punishing. Having cover gives the competitors the confidence to come to our events and push harder because they know they have support to help recover if something goes wrong.

For us, this is another way to show we’re leaders and a well-oiled machine to attract more participants. We want the best people competing and putting on a great show. It’s important for us to support them during downtime and quickly get them back on their board. This is one of the things we've put in place to improve the landscape for skateboarders. Knowing we're actively trying to improve the wellbeing of skateboarders gets a lot of respect in the community.

Would you recommend Flip Group Active to other sporting organisations?

We really want to get all the other organisers using it so that we have this safety net in Australia. We don't want someone to go to another event where they sign a waiver and bust their ankle and then can't come to our event. 

Flip has the right staff that understand the needs of the sport, the product’s good, it’s cost-effective and it helps people. You can be a leader and help your athletes without breaking the bank. It's a no-brainer from our end.

Ready to better protect your athletes?

If you want to learn more about offering Flip Group Active to your customers, contact us at partnerships@getflip.com.au to set up a meeting or get a quick read on the numbers for your unique circumstances.

You should consider whether Flip Insurance is appropriate for you. It’s important to read our Product Disclosure Statement and Financial Services Guide and Target Market Determination before signing up, too. Issued by HCF Life.

Ready to give medical expenses the flip?

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